Four steps from enquiry to results
Most engagements take between three and eight weeks from first contact to workshop day, depending on scheduling and the amount of preparation needed.
Discovery call
We start with a thirty-minute phone or video call. The purpose is simple: we want to understand what your team is struggling with right now. Not a vague "we need better leadership" statement, but something concrete. Maybe your senior managers keep revisiting the same decisions in every weekly meeting. Perhaps two departments have overlapping responsibilities and neither wants to give ground.
During this call we also ask about group size, seniority mix, and any previous training the team has done. If we think a workshop is the wrong tool for your problem, we will say so. Sometimes the issue is structural, not behavioural, and no amount of facilitation will fix a reporting line that makes no sense.
There is no charge for this call and no obligation to proceed.
Preparation and design
Once we agree to work together, we spend time with your people before the workshop happens. For the decision clarity format, this means short fifteen-minute interviews with each participant. We ask what decisions they feel stuck on, who they think should own each one, and what information they are missing. These interviews surface patterns that the group often cannot see from the inside.
We then design the session around what we learned. No two workshops use exactly the same exercises. If your team's main bottleneck is that nobody wants to make a call without consensus, we build in structured exercises around disagree-and-commit. If the issue is that priorities shift every week, we focus on a framework for evaluating trade-offs quickly.
You receive a session outline and agenda five working days before the workshop so you know what to expect and can flag anything that looks off.
Workshop delivery
The workshop itself runs on-site at your office or at a venue you choose. We can also deliver via video for distributed teams, though in-person sessions tend to produce faster results because side conversations happen naturally during breaks.
A typical full-day session runs from 9:30 a.m. to 4:30 p.m. with a lunch break and two shorter breaks. The morning usually focuses on diagnosis: getting the real issues on the table with exercises that make it safe to be honest. The afternoon shifts to action: assigning owners, setting deadlines, drafting agreements.
We keep groups moving. Long lectures do not feature. Most exercises involve pairs or small groups of three, with regular whole-group check-ins. Every participant speaks multiple times throughout the day. The facilitator's job is to hold the structure, ask hard questions, and make sure quieter voices get heard.
Follow-up and review
Within three working days of the session, we send you a written summary. It includes the decisions made, the owners assigned, the agreements drafted, and any unresolved items that need further work. This document is yours to share internally however you like.
Four weeks later, we schedule a forty-five-minute check-in call with the team leader or sponsor. We review which decisions have been acted on, which agreements are holding, and where things have slipped. If something is not working, we suggest adjustments. This call is included in the workshop fee.
Some clients book a second session six months later to tackle a new set of challenges. Others find that one workshop gives them enough tools and language to handle future issues on their own. Both outcomes are fine by us.
Why we work this way
Many leadership programmes try to teach general principles and hope participants figure out how to apply them. We go the other direction. We start with the specific mess your team is in, and we build the session around that.
The preparation interviews matter because they give us data the group does not have. When eight people each describe the same problem differently, that gap is the starting point for the workshop, not a textbook model of leadership styles.
We also keep groups small. A room of thirty people cannot have an honest conversation about who should own a decision. Twelve is a practical upper limit for the decision clarity format. Twenty for cross-team alignment. Eight for the new-manager programme. These numbers are not arbitrary: they reflect how many people can speak meaningfully in a single day.
The follow-up call exists because workshops without accountability fade quickly. Knowing someone will ask "did you actually do what you committed to?" in four weeks changes how seriously people take the agreements they make in the room.
Questions people often ask
If your question is not listed here, call us on +44 370 252 7574 or email [email protected].
Pricing depends on the format and group size. A full-day decision clarity workshop for up to twelve people starts at £2,800 plus VAT. The cross-team alignment programme (two half-days) starts at £3,600 plus VAT. The new-manager intensive (three sessions for up to eight people) starts at £2,200 plus VAT. Travel costs within Wales are included; travel elsewhere in the UK is charged at cost.
Yes. We run online sessions via Zoom or Microsoft Teams. We adjust the format: online full-day sessions are split into two half-days to avoid screen fatigue. Exercises use breakout rooms and shared digital whiteboards. In-person delivery tends to produce richer conversation, but online workshops still work well for distributed teams who cannot easily gather in one location.
Our clients include technology companies, professional services firms, public-sector organisations, and manufacturing businesses. The common thread is teams of four to twenty people who need to make better decisions together. Industry-specific knowledge matters less than you might think: the dynamics of unclear ownership and misaligned priorities are remarkably similar whether you are building software or running a hospital ward.
Three to four weeks is typical. We need time for the preparation interviews and session design. If you have an urgent situation, we can sometimes compress the timeline to two weeks, but that limits how much tailoring we can do. For the new-manager intensive, which runs over six weeks, the first session can usually start within two to three weeks of booking.
We run separate sessions for different sub-groups and then bring representatives together for a shorter alignment session. This adds cost and time, but it keeps each individual workshop productive. Cramming too many people into one room defeats the purpose: people stop speaking honestly once the group exceeds a certain size.